Yes, after the seller receives an infringement complaint, please go to "My Taobao" - "I am a seller" - "Report Management" - " Complaints against intellectual property infringement complaints received. After submitting the complaint materials. The complaining party will respond to the appeal within 3 working days. If the complaining party does not withdraw the complaint. Taobao will make a decision based on the complainant's complaint within 3-5 working days after the complaint enters the handling process.
Note: 1. Information required for complaints of different types of infringement. 2. You can also contact the complaining party to communicate the complaint. 3. The success rate of appeal is related to whether infringement is really constituted and whether the evidence is sufficient. Generally, it is a complaint from a peer. First of all, you have to ensure that the product is authentic and have enough evidence. Generally, they can appeal. The court may not care about you because it is about Taobao. You can directly provide valid certificates to appeal according to the requirements, and we can help you.