In real life, in order to show their sincerity, many merchants often promise the propaganda of "fake one loses ten" in advance, which makes many consumers feel excited. I will share with you how to apply for a leave of absence.
How to deal with the fake one loses ten 1 In practice, consumers can claim "fake one loses ten" after buying fake goods according to the actual situation.
When consumers buy fake goods, they should first determine that they can claim compensation, and determine the compensation according to the following methods:
1, double indemnity
Merchants sell goods that counterfeit registered trademarks of others, such as goods that are highly imitated by registered trademarks.
2. Triple compensation
Merchants selling adulterated, fake, shoddy goods, if the fake goods are found to be genuine, they can ask for three times compensation.
3. Ten times compensation
(1) When an operator sells food that he knows does not meet the food safety standards, the consumer may demand compensation from the producer or seller for ten times the price in addition to the loss.
Note that this is only compensation for food safety, and not all goods have the right to claim compensation.
(2) If the merchant announces in advance that it promises to "make a fake and lose ten", which is considered as an offer in the contract in practice, then the merchant's purchase of goods is a promise, and then the notice of "make a fake and lose ten" becomes the content of the contract, which is naturally binding on both parties. Therefore, if the goods provided by the merchants are found to be fakes, they can claim ten times compensation according to the "fake one loses ten" promised by the merchants in advance.
However, we should pay attention to whether the notice of "fake one loses ten" violates the mandatory provisions of the law.
Finally, in fact, many consumers lost their minds because they were cheated after buying fakes. Therefore, regardless of whether the merchants have the promise of "fake one loses ten", they all advocate ten times compensation, which may be difficult to achieve in the end. However, even if the merchant promised in advance that "fake one will lose ten", because it is only a signboard notice, it is difficult for consumers to prove if the merchant intends to evade compensation. Therefore, if the loss is large and it is difficult to prove, it is suggested that professional lawyers can be actively involved.
How to apply for fakes when buying fakes? 12 how do I apply for a fake when I buy one in Pinduoduo?
preserve physical evidence
This is necessary. No matter what you buy, when you find or say that you are sure it is a fake, then take a picture of the fake you confirmed, or record a video to keep it.
Contact the seller
Contact the seller quickly, tell the seller that the goods are fake, listen to what the seller says, and try to let the seller tell the truth of the goods, which is also evidence for your application for compensation.
Contact Pinduoduo Customer Service.
Save your saved evidence, then contact online Pinduoduo customer service, submit your evidence, apply for leave, and pay 10% for it.
Of course, it is not so easy to apply for fakes, especially for sellers who will admit that their goods are fakes? Then you need to find evidence to prove it yourself, which is a very difficult process. Therefore, if you find valid evidence, it is possible to apply successfully, otherwise you can only admit that you are unlucky.
How to apply for leave when buying leave? One person loses 13. How to apply for leave when buying leave? One loses three.
Go to the industry and commerce and the Consumers Association to complain first. Generally, mediation will be conducted by industry and commerce and consumers' associations. If the two parties fail to reach a compensation agreement through mediation. Then we'll have to sue in court. Of course, you can also go directly to the court to sue for consumer fraud without going through industry and commerce or the Consumers Association, double indemnity.
1. If you can see that it is a fake when you sign for it, I suggest you just reject it. Once you sign for it, it is better to directly refuse to sign for a refund. If the goods are found to be fake after receiving them, first negotiate with the seller for a refund.
2. If the seller doesn't agree to refund, we should collect as much evidence about the fake goods as possible, take photos or ask the relevant departments for identification, as long as it can prove that the goods are fake. If the evidence is convincing enough, Taobao will allow a refund. Please send the goods back to the address. Don't forget it so easily after receiving the refund. We can inquire about your return postage by clicking on the after-sales application. If the seller has a special service, we can also ask the seller to make triple compensation. At the same time, we can also report sellers' fakes on the e-commerce trading platform.
3. Online shopping fakes, sellers bear punitive damages; As a third party, the trading platform, according to the law, should be jointly and severally liable if it knows the store fraud and does nothing.
Knowing that it is selling fake goods has constituted consumer fraud. The most convenient channel for safeguarding rights is to negotiate directly with stores and third-party platforms. The store's sales promise is legally binding and needs to be observed by itself. If negotiation fails, he advises consumers to take evidence such as chat records and invoices to court. And third-party platforms should strictly manage stores. If there are fakes, the third platform should first ask the store to compensate consumers for losses; At the same time, in order to prevent goods with quality problems from flowing into the market again, e-commerce platforms should improve relevant mechanisms. Goods with quality problems should be destroyed after return, or administrative forces can be introduced to investigate and deal with counterfeit and shoddy products. Destroy, seal up and revoke the business license of the store.
Online shopping is relatively easy to buy fakes. In order to avoid this situation, consumers should choose a formal and reputable e-commerce company for consumption before shopping. If you buy a fake, you can claim compensation from the operator.
legal ground
Article 50 of the Product Quality Law: Anyone who adulterates, counterfeits genuine products, shoddy products, and passes unqualified products off as qualified products shall be ordered to stop production and sales, the products illegally produced and sold shall be confiscated, and a fine of more than 50% and less than three times the value of the illegally produced and sold products shall be imposed; Illegal income, confiscate the illegal income; If the circumstances are serious, the business license shall be revoked; If a crime is constituted, criminal responsibility shall be investigated according to law.