Passengers who transfer for many times shall be settled by the airline taking the terminal. Therefore, if there is any problem with passengers' luggage, they should immediately go to the baggage information desk of the terminal airport for consultation and declaration. If passengers find problems at foreign airports, they can also go directly to the counter of your airline at the local airport and complain to the staff.

You need to show your luggage ticket, boarding pass, passport and other documents when inquiring. The general baggage enquiry office will contact your airline to find out. Under normal circumstances, the airline system can find out where the luggage is going.

Extended data

No matter whether the luggage is lost or damaged, all airlines have formulated relevant compensation measures, and the standards for handling are different. According to different cabins, the amount of compensation is also different. If the luggage is damaged, the first thing to see is whether it can be repaired. Generally, it will be taken to a specialty store for maintenance, and the airline will bear the maintenance cost. If passengers think that the maintenance time is too long, they can also ask for cash compensation.

If it is found that the baggage is not lost, but the baggage is delayed due to the mistake of the airline and the airport, so passengers need to wait for a long time to get their luggage, then the airline is obliged to pay the passengers some cash for buying clothes, toiletries and other urgently needed supplies.

Or let passengers buy some urgently needed daily necessities within the prescribed limit, and then reimburse them with invoices, and do not return them after finding their luggage.

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