Complain to the bank first Under normal circumstances, if you want to complain about a bank's products or services, you should contact the bank first, which will give the bank a chance to solve the complaint as soon as possible. All commercial banks have channels and procedures for accepting customer complaints, so as to conduct a comprehensive and timely investigation of customer complaints and solve them satisfactorily. Banks should also explain the complaint procedure to customers.

Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices. Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices.

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