You can call the bank customer service first to ask the reason for the freeze. If the bank customer service can unfreeze, then you can let the bank customer service unfreeze. If it can't be thawed, then the user can only go to the bank outlet with his ID card and bank card.

Supplementary information:

1. You need to bring a bank card to unfreeze. Go to the bank counter with your ID card and bank card, queue up for unlocking business, and enter the correct bank card password once to unlock it.

2. To unfreeze, you need to go to the business hall of the bank card opening bank.

Specifically, if the freeze is lifted, you only need to explain the situation to the bank staff and then do it according to their requirements.

4. If you report the loss of your bank card, you only need to get your ID card. Be sure to go by yourself. This is something that no one else can handle for you.

Extended data:

I. Reasons for the bank card being frozen:

1. A bank card is a credit card (debit card). If it is frozen, the credit card may have abnormal transactions such as malicious cashing, forged information, and consecutive password errors, and the bank card may be frozen by the bank;

2. For overdrawn bank cards, the bank will set the overdraft share for the system according to the actual repayment ability. If the overdraft exceeds the share, the bank will immediately freeze your bank card;

3. A bank card is a debit card. If it is frozen, it is the wrong account, which means that the bank mistakenly gave the extra money to the depositor's account when trading, so the bank may freeze the extra part.

Second, regarding the freezing of bank cards, some people touched the laws and regulations of the Qing Dynasty, but most of them were shot while lying down. First of all, everyone must contact the bank customer service as soon as possible. If they can handle it, that's best. If they can't handle it, keep reading.

First of all, let's sort out the main reasons for the freeze: abnormal transactions, problems with entry-exit related accounts, unusually large transactions, telecom-related fraud accounts, gambling-related drug-related accounts, and households involved in unprocessed judicial cases. These freezes are carried out by the public security bureau, judicial organs, economic investigation departments and other main organs, carrying relevant documents to the bank for emergency freezing, especially now that the bank, the judiciary and the public security are fully networked, it is not necessary to go through complicated procedures, and it can be frozen with one button.

Please click to enter the picture description (maximum 18 words).