On the way to apply for the card, we all walked through bumps and tumbles, evolving from a novice to a mature person. In this issue, I will talk about how to answer the bank’s return call. A little personal experience, I hope it will be useful to everyone.

In the process of applying for a credit card (debit card), a telephone follow-up visit is the most important thing to determine whether the applicant can apply for a credit card (debit card). It is also the last step in applying for a credit card (debit card). An important step. The quality of answering the phone is directly related to the success of the card application or the approval of the card limit. The bank will re-evaluate your overall personal situation based on the phone call. This includes whether to apply for a card voluntarily? Do you want to apply for the card in person?

So what questions are usually asked in return calls?

1. Contents of the return call

The bank will ask the applicant, Big Bear Card: DXkacai, whether he or she applies for the card, ID number, home address, home phone number, and workplace. Name, work address, work phone number, current position, working years, etc. These are the personal identity information filled in when applying for the card. As long as you are familiar with it and remember it, and the answer is consistent with the information filled in when applying, you can call Return visit.

Here comes the point! You may also ask some weird questions, and these weird questions are the key to the approval rate.

1. What is your zodiac sign?

This question is not difficult. Anyone who applies for a card by himself will answer this question. So why does the bank still ask? The reason is that intermediaries apply for cards and answer customer calls on their behalf. Many old intermediaries may have encountered this problem.

2. Your emergency contact name and contact number

For example, the contact numbers of your family members and friends you filled in at the time.

3. Do you know XX from your unit?

You said there might be this person, but it’s okay if you’re not familiar with him. The unit is very big and you’re not sure. If you want to say that the probability of knowing Liang is more than 99%.

4. Why is your address the same as XX?

Tell him categorically that I have lived here for a long time and have never known this person.

5. Call your company’s landline

What company’s phone number is this?

What is the full name of the company?

What is the company’s name?

Where is the address?

Is it the boss or the employee?

What position do you hold?

How many years have you worked here?

Can I answer the phone?

6. What is the name of your company’s legal person?

I am directly confused. Many company owners and legal persons are not the same person at all. How to answer? Answer the boss's name?

I don’t feel it, it’s already a weird question?

But there is no weirdest thing, only weirder ones!

7. Asking about the job position, a card friend is working in the company's finance position. He applied for a callback call after canceling the bank. What financial software does your company use for accounting? If you can’t answer, it’s a dead end. There are hundreds of financial software, and the petition specialist may not know all of them, or he may not know any of them. Maybe your financial software is dead? Make it up as you like, but remember not to say you don’t know.

8. What is the name of the four-story teahouse next to your company? Is there a XX gym next to your company?

Do tea house petitioners have shares? If you answer this question, you will be PASSed directly. Either you know the situation well and tell him no. Or just say you don't know and you haven't seen it before.

9. Ask all the questions on your credit report

When did you borrow the money and what was it used for?

When did you leave your last job?

Where did you go to work after you resigned?

Why don’t you have social security?

10. Call your previous mobile phone number

When applying for a card, be sure to remember which mobile phone number you left when applying for the card.

Sometimes banks deliberately call you at a different phone number.

At this time, the phone number may already be the mobile phone number reserved for someone else's bank credit card (debit card) (the other people mentioned here refer to your family and friends. Maybe you have used this mobile phone number to apply for cards for them, but The mobile phone number is actually yours)

Tell him decisively that he doesn’t use this number anymore. Then don’t talk too much and just hang up the phone. At this time, the bank will apply for you. Call the mobile phone number reserved when carding.

Is this your work phone number your home phone or your company phone? Is it a wired phone or a mobile phone? What company's phone number is this? What is the full name of the company? What is the name of the company? Where is the address? Is the call answered by the customer himself? Are there any other colleagues nearby? Can you ask another colleague to take the call? Does so-and-so work here? Is it the boss or the employee? What position does it hold? How many years have you worked here? Company area? What is the main business? The landline phone number of the salary-paying unit may also ask: Has the unit signed a labor contract for its employees? Have you purchased social security provident funds? When does the company pay wages? Cash or card? What bank card did you get? During the return visit, I also asked why the company didn’t pay social security? Are there any obvious buildings near the company?

2. What should you pay attention to when making a return interview?

Your tone must be calm and steady when you answer the phone, so that you can reveal to him that you are confident over the phone.

1. Be sure to memorize the return visit information (it is best to memorize it or write it down on paper) and carry it with you so that you can receive a return visit from the bank customer service at any time.

2. For questions that you don’t know the answer to, you must be able to adapt accordingly and do not answer in the affirmative. The correct way is, I don’t understand, I haven’t seen it, I don’t know much about it.

3. When you don’t know your information, just say that the mobile phone signal is not good, or you are in a meeting, etc. Make an appointment with customer service to call again in a few minutes, and then prepare your information and wait for a return visit. Remember not to say wait for a while, otherwise your credit card (debit card) limit will be reduced!