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The pre-sale rights for car rental violations in China are said to be refundable within 30 days. Does the calculation start based on the return time or after the violation is dealt with?

1. If there are no violations during the rental period, the 30-day pre-authorization refund for China Car Rental will be calculated based on the return time of the car.

2. If there is a violation during the car rental period, after deducting the violation fee, the bank card amount will be unfrozen during the unfreezing period specified by the bank to which the card belongs

According to China Car Rental-Help Center:

1. Unfreeze or refund time

(1) If there is no violation or you have provided a violation processing voucher

Pre-authorization: If there is no violation or you have provided a violation processing voucher In this case, the second pre-authorization will be automatically unfrozen about 30 days after you return the car.

(2) If there is a violation, but it is inconvenient for you to handle it yourself or as scheduled:

Pre-authorization: We will use bank collection to directly deduct the violation fees and penalties from your secondary pre-authorization, and the remaining balance will be unfrozen within the unfreezing period specified by the card-issuing bank;

Expand Information

Notes on the use of credit card pre-authorization:

1: Pre-authorization occupies the credit card limit

Pre-authorization is equivalent to a deposit, which means that the merchant "detains" an overdraft The amount is used as a deposit and will be released after the transaction is completed. Therefore, pre-authorized transactions will occupy the credit card limit.

Precautions: Bring enough cash and extra credit cards.

Two: Pre-authorization is not revoked in time

If the merchant fails to revoke the pre-authorized transaction in time, the bank will generally automatically cancel the frozen limit after one month, which may take a long time. long.

Preventive measures: The merchant is required to revoke the pre-authorization immediately after the transaction.

Three: Pre-authorization theft

If the pre-authorization is not revoked in time, the merchant may still conduct pre-authorization confirmation transactions. For example, if the guest checks out but the hotel itself has not revoked the pre-authorization, In this case, the merchant may deduct money from the frozen limit and use the credit card fraudulently due to the discovery of physical damage or other reasons.

Preventive measures: Verify whether there is compensation for the relevant trip. If there is no compensation, revoke the pre-authorization immediately

Reference materials

China Car Rental-Question Center